Blackhurst Budd ltd
PRINT MANAGEMENT Case StudyBrief Overview
Blackhurst Budd Ltd, a leading law firm in Blackpool and the Fylde Coast, found themselves at the end of their office printer contracts. They needed a smarter, more budget-friendly solution, so they turned to us at Woodbank. We helped streamline their printer fleet, simplify their print management, and provided ongoing support, ultimately delivering significant savings and peace of mind.
The Challenge
With their contracts coming to a close, Blackhurst Budd needed a fresh print solution that was both efficient and affordable. We worked closely with Rose Spencer, the firm’s FD, to assess the firm’s print requirement. Our Head of Sales, Carl Tomlinson, conducted a detailed review, pinpointing where they could save costs and improve efficiency.
Their previous fleet consisted of six ageing printers with uneven service levels, inconsistent cost-per-copy charges, and limited account management. From their print volumes, it was clear a downsized, more cost-controlled setup would suit them far better.
The Solution
We restructured Blackhurst Budd’s print fleet, replacing the six older machines with four new Konica Minolta A3 devices. Each device now operates with a straightforward cost-per-copy. This upgrade not only improves performance but also makes management easy and keeps costs down.
With Carl as their new dedicated Account Manager and support from our brilliant in-house team of engineers, Blackhurst Budd now enjoys a print solution that will stay tailored to their needs.
The Results
Blackhurst Budd has seen the following results:
- 60% Reduction in Annual Print Costs: With a downsized fleet and consistent cost-per-copy, Blackhurst Budd receives significant savings every year.
- Seamless Transition: Our team installed all new devices in a single morning with zero disruption to the staff.
- Simplified Print Management: Fewer machines, managed directly by us, mean Blackhurst Budd has a simpler, stress-free setup.
- Ongoing Support: They now receive responsive, personalised support from our in-house engineers and customer service team, ensuring their printers run smoothly every day.
“Carl came out to visit and was excellent throughout the process — he provided a clear breakdown of our current solution, what Woodbank would do for us, and ultimately managed to save us 60% a year.
The installation was brilliant, and their engineers are very good; If we put a call in, they come out straight away. I definitely recommend Woodbank to any business looking for good service and savings.”
– Rose Spencer (FD)