CUstomer Testimonials
As a business that values the relationship we have with each of our customers, when a customer takes the time to provide a testimonial it means a lot.
Here is what our customers say about us…
“As a family run business, we wanted to partner with someone with the same values and ethos. We wanted to speak to the owner, not just deal with a company who just wanted numbers and figures.
At Woodbank, we speak to the MD. We like that. It’s a great culture fit.“
“Woodbank are professional and reliable with great Sales and Customer Service. We would recommend Woodbank to anyone that were looking for great photocopiers and service.
We have used Woodbank for several years and benefited from upgrading photocopiers when we needed – that speaks for itself.“
“Woodbank Office Solutions: Where Printers Become a Piece of Cake! In a world where printers seem to conspire against our sanity, Woodbank Office Solutions emerges as the shining beacon of hope. Dealing with Dave Duffy, the maestro of printer wizardry, was like a refreshing breeze in a suffocating office jungle. With his boundless enthusiasm and unparalleled expertise, Dave goes above and beyond the call of duty. He’s the kind of person who solves your printer woes and takes the time to explain the intricacies of the solutions. His patience and attention to detail are truly commendable. As an IT manager, I can’t stress enough how invaluable Dave’s support has been. He understands that printers are my kryptonite, and he wields his knowledge like a superhero, swooping in to rescue us from the clutches of printer-induced chaos.
Woodbank Office Solutions, have single-handedly removed the weight of managing printers across the country from my weary shoulders. Their dedication, expertise, and outstanding customer service make them the go-to choice for anyone seeking printer salvation.
If you’re an IT manager desperately seeking respite from the printer labyrinth, I wholeheartedly recommend Woodbank Office Solutions. Prepare to be amazed as they tackle your printer challenges with a smile, leaving you wondering why you ever feared those temperamental machines. In a nutshell: Woodbank Office Solutions will turn your printer woes into distant memories. Embrace their expertise, and witness first-hand the wonders they can work.
They have my enthusiastic stamp of approval and my eternal gratitude!“
“We were looking for a company who could give us a better service, new machines at a reasonable price, and deliver on time to our factory and offices. With Woodbank, we’ve had no issues whatsoever, everything is going well.
We were given new equipment over a three-year lease, and we’re now able to order the consumable we need with no delays.
Our account manager has bent over backwards for us to ensure we get what we need. It’s been a delight to work with her and we look forward to continuing to work with Woodbank Office Solutions.“
“I can’t believe Woodbank solved the problem so quickly. The new system has been fantastic from day one. There was no settle-in period; As soon as it went onto the system and the admin team were using it, they knew it was right. Biggest benefit for us is definitely the time-saving. It has improved all-round efficiency, and it gives accurate documents straight back to us.
It’s also nice working with a local firm. Josh and Mark are very knowledgeable, and it never felt like they were selling me a product, it was always about fixing a problem.“
“For us, the service is the biggest thing. Our previous supplier provided us with a very poor and inflexible service, refusing to address any of our concerns and the inconvenience that self-fixing was giving us. It’s completely different now; We have a great relationship with Woodbank.
The last thing we want is to be involved in branches complaining about printers jamming – Woodbank look after our printers, and our branch people can come directly to them. If there’s ever an issue, we work together – It’s definitely a collaborative relationship.
Both the Service Director, Jason, and our Account Manager, Dave, are great, I’ve found them straightforward, upfront and easy to talk to about our needs and expectations.“
“We’re selling somebody’s significant financial asset, so we have a duty of care to obtain best value and great customer service. Printing is vital to our business, if it goes wrong it can cost us time and money. We just want it to run smoothly, allowing us to get on with our business.
Woodbank’s service team of engineers are experts in their field.“
“Woodbank were extremely responsive and attention, displaying a keen understanding of what we wanted and the relevant options available to us. We could not be happier with the machines Woodbank recommended to us.
It’s a valuable service.“
“We have received excellent service from Woodbank Office Solutions. From the very first meeting with Dave Duffy, it was apparent that he was genuine and knew all his products thoroughly. Dave explained exactly what photocopier we required based on our usage and spent a considerable amount of time explaining the pros and cons of different machines. I would recommend Woodbank 100%. They offer a personal and professional service.
In addition to the above, when we very first had a teething issue with our photocopier, the Engineer came out the same afternoon and fixed the issue.
A professional company with excellent family values.“
“At Chafes Hague Lambert LLP we are proud to work with Woodbank Office Solutions Ltd for all our copying machines and requirements. They provide an excellent friendly, cost effective and professional service.“
“In all cases, the demo and the people I’ve dealt with have been first class. They found a solution within our budget so, If you’re thinking about going with Woodbank, just go for it. Great company and people to deal with.“
To find out more about the office solutions we have provided our customers, click here.