With 44% of UK workers now hybrid working or in remote roles*, flexible working is clearly here to stay. At Woodbank Office Solutions, we’ve seen rising demand from customers looking to transition to hybrid working, particularly from senior professionals and administrative teams seeking flexibility without sacrificing productivity.

Making sure the solution we provide is fit for your business and the people using it.

At Woodbank Office Solutions, we understand that enabling hybrid working requires the right tools for your business. There’s no one-size-fits-all. Your dedicated Account Manager will complete a review of your existing print and document management before we recommend any changes. Let’s talk you through it.

A face-to-face meeting is always recommended as it helps us gather all the information we need. After that time we can do a demonstration of the options available to you, which together with the info we outlined below, will give us a clear idea of what the best solution is for you. These include software such as Filestar, DocuWare, PaperCut MF & Hive, NetDocuments and more.

The first steps are the most important to enable us to make sure we’re able to provide you the exact solution for your business and the people who will be hybrid working.

• • • Usage: We look at how your print and document processes are currently functioning, including print volume, device usage, and digital workflows. We also look at the types of documents you need, as well as who needs to access them.
    • Security: Some businesses have document security in place, others may not. We have a look at the security features you need to make sure that the solution we recommend is robust and is the best solution for you.
    • Scalability: We also look at whether or not you need to take into consideration the solution we provide has the ability to scale up or down as business working requirements change in the future, accommodating those working both in and out of the office.
    • Collaboration: We also review how your employees share and manage their documents. When those employees begin using the solution, it doesn’t disrupt their working day and their ability to be productive in their role.
    • Scanning: While we’re going through this process, we’re also on-hand to discuss any questions you have regarding your existing documents and storage, and if you need additional customisation to be able to scan and store after we’ve completed our work.
    • Trial, Customisation and Test: When we’ve completed all the above work and we’re implementing the system into your business, the most important step is to identify and make tweaks from feedback from the people using it. We work with your team for a short period of time to tweak it and make it perfect for the business and the people using it. Then you’re ready to go, it’s as easy that.

Tools we offer

We offer a range of Print and Document Management tools designed to support hybrid and remote working. The right solution depends on the complexity of your business needs, so it is important to go through these first. Which solution you require depends on a number of factors, such as the types of documents you’re handling, how many people will be accessing them, what they need to be able to do with the documents, and how you’ll be sharing throughout your business. Each solution has its own unique advantages.

Below are examples of how we’ve successfully implemented two of these solutions for our customers, how they’re different, and why we recommended them.

Below are examples of how we’ve successfully implemented two of these solutions for our customers, how they’re different, and why we recommended them.

A new customer contacted us as they needed a document management solution that would allow their employees, especially senior members, to work remotely without the need for expensive software.

The ideal solution for their setup and their work processes was one of our most popular softwares, Filestar. The whole project was completed within three weeks, including customisation, enabling their Sales and Admin team when working from home to scan, store, and retrieve documents with ease, through any of their work devices.

The result for them was a cost-effective, flexible document management system that allowed them work remotely without compromising and frustrating their ability to do their jobs.

“I can’t believe Woodbank solved the problem so quickly. The new system has been fantastic from day one… It has improved all-round efficiency and saved us significant time.”

Jo Cooper, Finance Director

Another new customer came to us to help their sales and admin team work from home, as they were required to be on-site to process due to an entirely manual workflow. Printed orders were sent to the warehouse floor as “picking notes,” completed by warehouse operatives, and then walked back to the sales and admin teams for dispatch.

We introduced Docuware, a digital document management system, to streamline this process. The system allows warehouse staff to scan and securely upload documents to the cloud, making them instantly accessible to the sales and admin teams from any approved device. Perfect for more complex tasks, it was trained to recognise the type of order form and which customer it was coming from, inputting them automatically into their sales system.

Their team can now work remotely, accessing and processing orders online. For them, this resulted in increased flexibility, improved efficiency by reducing manual processes, and higher productivity across the board.

“Woodbank put together a solution well within our budget… The system has enabled me to work from home and given me the flexibility to work when and where I need to.”

Graham Stokes, Admin Manager

Please get in contact

If you are reviewing your print and document management in the next 12 months, and / or looking to improve the document management to facilitate hybrid working for some of your employees, now is the perfect time to get in touch.

For an informal, no-obligation chat, please get in touch and the Account Managers who looks after your region will arrange an appointment to come and see you. Click the link below to head to our meet the team page, for all their contact details.

https://www.woodbankoffice.co.uk/the-woodbank-team/

*Source: Office of National Statistics, February 2023